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Error 80070057 occurs when watching a video on Xbox 360
You see the following error code and message when you try to watch a video on your Xbox 360 console:
Status Code: 80070057
This may mean that the video file is corrupted or was formatted with a codec that's not supported by the Xbox 360 console.
The codec, or coder-decoder, converts information into a compressed file that is later used during playback. Codecs are not universal. Not every codec is supported by every playback device.
Solutions
To resolve this problem, try the following solutions.
Solution 1: Skip the affected section
If the video file is corrupted, you may be able to skip the affected section or sections in the file by using the chapter skip button. For more information, see Play DVDs on your Xbox 360 console.
Solution 2: Download the content again
If you downloaded the video file you’re trying to watch, you may need to redownload it. For information about redownloading, see View your Xbox Live download history.
If you keep experiencing the problem, contact Xbox Support.
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