You see the following error message when you use the Kinect sensor for Xbox 360:
Lower body not detected
This means that the Kinect sensor is having trouble seeing you during a Kinect Tuner test.
To resolve this problem, try the following solutions:
Solution 1: Select “More info” and then “Try again”
On your console, select More Info to see suggestions that you can use to try to fix the problem. After you make the suggested changes, select Try Again to run the test again.
If you keep getting the error, try the next solution.
Solution 2: Position the Kinect sensor correctly
To learn how to position your Kinect sensor correctly, see Kinect voice recognition and chat.
If you keep getting the error, try the next solution.
Solution 3: Make sure that you have good lighting
To learn about optimal lighting for Kinect, see Room lighting conditions for Kinect.
Solution 4: Request a repair
If the first three solutions don’t resolve the issue, your Kinect sensor needs repair. Sign in to request a repair.
Repair or warranty questions? See Xbox 360 repair: Frequently asked questions.
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