You see the following error when you’re using Xbox 360:
xxxx-xxxx-xxxx-xxxx-C000-003F
Note The x digits vary.
This means that an update failed.
To resolve this problem, try the following solutions:
Solution 1: Restart your console
Restart your console with the disc that prompted you for an update.
If you keep getting the error, try the next solution.
Solution 2: Save the update to a USB flash drive, CD or DVD
Save the update to a USB flash drive or a disc, and then install the update on your console. Here’s how:
Note The USB flash drive must use the FAT32 file system.
You can also download the update on your computer, burn the update to a CD or DVD, and then install the update on your console. Here's how:
If you keep experiencing the problem, contact Xbox Support.
Repair or warranty questions? See Xbox 360 warranty, registration and repair: Frequently asked questions .
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