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Error C000-007F occurs when you try to download an update to your Xbox 360 console

Problem

You may see the following error code and message when you try to download an update to your Xbox 360 console:

Update failed.
Status code: xxxx-xxxx-xxxx-xxxx-C000-007F

Note The “x” digits vary.

This may mean that your console has experienced a hardware failure.

Solution

To resolve this problem, your console needs to be repaired. See Getting your Xbox console or Kinect sensor serviced.

Related Issues

Xbox 360 support
Xbox Live support
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