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You see one of the following error codes and messages when downloading your Xbox Live profile to your Xbox 360 console:
Sorry, Xbox Live profiles cannot be loaded right now. Please try again later.
Status code: 80151103.
Error: Can't connect to Live. The logon error code is 0x80151103
This may mean one of the following:
To resolve the problem, try the following solutions.
Solution 1: Check the Xbox Live service status
If you see any alerts here, wait until the service is up and running and try again:
Solution 2: Verify your Microsoft Account security information
Follow these steps:
Solution 3: Reset the password for your Microsoft account
For information about how to reset the password for your Microsoft account, see Change your Microsoft account password.
Solution 4: Redownload your Xbox Live profile
To redownload your Xbox Live profile, follow these steps:
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