Video, photo, and audio on Xbox Media Player for Xbox One FAQ

The supported file types for the Media Player app are:

• 3GP audio
• 3GP video
• 3GP2
• AAC
• ADTS
• animated GIF
• .asf
• AVI DivX
• DV AVI
• AVI uncompressed
• AVI Xvid
• BMP
• JPEG
• GIF
• H.264 AVCHD
• M-JPEG
• .mkv
• .mov
• MP3
• MPEG-PS
• MPEG-2 MPEG-2 HD
• MPEG-2 TS
• H.264/MPEG-4 AVC
• MPEG-4 SP
• PNG
• TIFF
• WAV
• WMA
• WMA Lossless
• WMA Pro
• WMA Voice
• WMV
• WMV HD

Xbox One supports a wide variety of codecs and media types, but if you try to play a file that contains unsupported content, Media Player will notify you about the issue.

Yes, Media Player will show thumbnails for your audio, video, and photo files if they're available.

You can play media from a USB 1.0, 2.0, or 3.0 removable drive. USB 1.0 and 2.0 drives will automatically be treated as media drives.

If Media Player does not recognize the USB drive, see Troubleshoot external storage detection on Xbox One.

The Xbox One team tests extensively to ensure that Xbox will work well with Windows Media Player software. If you decide to use third-party software, contact that software's manufacturer for support.

To share from a Mac computer, you have to use a third-party streaming solution. Be aware that Microsoft does not support third-party streaming solutions, so you'll have to contact that product's manufacturer if you need support.

This is not currently supported on Xbox One. For information about setting up sharing on Xbox 360, see Windows Media Center PC support.

Unfortunately, the iPhone and iPod Touch use a different mechanism for storing media than a “traditional” USB drive, so Media Player is currently unable to play content from these devices.

Try adjusting the power settings for external storage:

1. Go to Settings.
2. Select Power & startup.
3. Deselect When Xbox is off, turn off storage.

Unfortunately, Media Player does not currently support the use of subtitles in movies.