Error 800701e7 occurs when you try to update your Xbox One console

You see the following error code when you try to update your Xbox One console:

800701e7

Solution

To resolve this problem, use the Xbox One System Update Solution:

Go to the Xbox One System Update Solution.
Select I am getting an error message or an error code.
Select I am getting an error code.
Scroll down the screen and select 800701e7.
Follow the instructions in Step 4 to successfully update your console.

Related Issues

Xbox One operating system versions and system updates
About system updates on Xbox One
How to use the Offline System Update Diagnostic Tool on Xbox One
How to restart or power cycle your Xbox One console

Was this article helpful?

Yes

Thank you for your feedback

Thanks for your feedback!

We're sorry this article didn't solve your problem. We won't give up and neither should you. Try this community option, below.

Get help from the community

Ambassador chat

Chat one on one with a fellow Xbox User who wants to help.

Chat with an Ambassador

Provide feedback for this topic

Yes No

255 characters remain.

To protect your privacy, please do not include contact information in your feedback.

Get help from the community

Ambassador chat

Chat one on one with a fellow Xbox User who wants to help.

Chat with an Ambassador

Support resources

Error & Status Code Search

Repair and service centre

Manuals and warranty info

Post on the Community Support Forums

Contact Us

Would you like to contact Support regarding the "Error 800701e7 occurs when you try to update your Xbox One console" issue you were reading about or a different issue?

Xbox Support