You see the following error code when you try to launch a game or an app on your Xbox One console:
8015DC12
This means you might need to wait a few minutes and then try to play the content again, or you'll need to restart your console.
Solution 1: Check the Xbox Live service status
If you see any alerts here, wait until the service is up and running and try again:
Solution 2: Restart the console
To resolve this problem, restart your Xbox One console, and then try to launch the game or app again. Here's how:
Note If you’re unable to access the guide, or if the console appears to be frozen, press and hold the Xbox button on the console for 10 seconds, until the console turns off. After the console shuts down, touch the Xbox button on the console again to restart. Try to play the content again.
If you keep experiencing the problem, contact Xbox Support.
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