Error 87DD000F occurs when you try to sign in to Xbox Live on Xbox One

You see the following error message when you try to sign in to Xbox Live on an Xbox One console:

87DD000F

This may mean that there was a service outage just before you tried to sign in.

Solution

Check the Xbox Live service status.

If you see any alerts here, wait until the service is up and running and try again:

Xbox Live Core Services: up and running

2019-04-26T13:52:26.2930014+00:00

Was this article helpful?

Yes

Thank you for your feedback

Thanks for your feedback!

We're sorry this article didn't solve your problem. We won't give up and neither should you. Try this community option, below.

Get help from the community

Ambassador chat

Chat one on one with a fellow Xbox User who wants to help.

Chat with an Ambassador

Provide feedback for this topic

Yes No

255 characters remain.

To protect your privacy, please do not include contact information in your feedback.

Get help from the community

Ambassador chat

Chat one on one with a fellow Xbox User who wants to help.

Chat with an Ambassador

Support resources

Error & Status Code Search

Repair and service centre

Manuals and warranty info

Post on the Community Support Forums

Contact Us

Would you like to contact Support regarding the "Error 87DD000F occurs when you try to sign in to Xbox Live on Xbox One" issue you were reading about or a different issue?

Xbox Support