6play M6 app on Xbox 360 help

Xbox Live connection problems

If the 6play M6 app isn’t functioning smoothly on your console, you may have a connectivity problem. See Troubleshoot your Xbox Live connection.

Xbox 360 audio/video problems

If your Xbox 360 console isn’t providing good-quality video or audio, see Xbox 360 audio or video problems.

The 6play M6 app doesn't respond

If the 6play M6 app doesn’t respond, delete and reinstall it. Here’s how:

  1. From the Xbox Dashboard, go to settings and then System.
  2. Select Storage.
  3. Select your primary storage device.
  4. Select Games and Apps.
  5. Find and highlight the 6play M6 app. Press the Y button to access Game Options.
  6. Select Delete, and then confirm that you want to delete all items related to the app.
  7. Go back to the Dashboard.
  8. Go to apps and then to Browse Apps or Search Apps.
  9. Browse or search for the 6play M6 app and then select it.
  10. Select Download and then Confirm Purchase to download and install the app.

If the app still doesn’t respond, contact Xbox Support.

Vous avez des questions concernant 6play M6 ?

Si vous avez des questions à propos de 6play M6, rendez-vous sur www.passm6.fr ou envoyez un e-mail à m6etvous@m6web.fr.

Erreurs liées à 6play M6 :

Si l'un des messages d'erreur suivants s'affiche lorsque vous installez ou exécutez l'application 6play M6 :

  • Impossible de se connecter au service. Code d'erreur : 0C01/8009/0304
  • Le serveur 6play M6 n'est pas disponible en ce moment. Veuillez réessayer plus tard. Vous pouvez relancer votre dernière requête en sélectionnant le bouton Réessayer.
  • Impossible de récupérer le contenu demandé.
  • Titre : Erreur d'obtention de licence / Message : Le serveur a renvoyé une réponse invalide. Veuillez réessayer plus tard.

Procédez alors de la manière suivante :

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