Error 0000-0008 occurs when you try to connect to Xbox Live
Problem
You can’t connect to Xbox Live. When you test your Xbox Live connection, you see an error that resembles the following:
W: 0000-0008
X: xxxx-xxxx
Y: xxxx-xxxx
Z: xxxx-xxxx
This may mean one of the following:
- There’s a temporary problem with the Xbox Live service.
- There’s a problem with your network setup.
Solutions
Solution 1: Check the status of Xbox Live
To check the status, see Service status.
Solution 2: Troubleshoot your network setup
To troubleshoot, try the Xbox Live connection solution.
If you keep experiencing the problem, contact Xbox Support.
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