You can’t connect to Xbox Live. When you test your Xbox Live connection, you see an error that resembles the following:
W: 0000-0008
X: xxxx-xxxx
Y: xxxx-xxxx
Z: xxxx-xxxx
This may mean one of the following:
Solution 1: Check the status of Xbox Live
To check the status, see Service status.
Solution 2: Troubleshoot your network setup
To troubleshoot, try the Xbox Live connection solution.
If you keep experiencing the problem, contact Xbox Support.
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