Error C810-1001 occurs when you try to download an update

Problem

You see error code C810-1001 or get the following error message when you try to download a console update:

Update Failed

Can't process the update. If the problem persists, go to www.xbox.com/support.

This may mean that the download failed.

Solution

Try the solutions at Troubleshoot console software update problems.

Related Issues

Xbox 360, Kinect, and accessories: Top issues
Xbox error code/status code search
Xbox 360 system update error codes
How to get a new Xbox 360 update

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