You may see the following error code and message when you try to download an Xbox Dashboard update:
System update not downloadable.
Status code: 3151-xxxx-xxxx-xxxx-xxxx-xxxx
Note In the error code, the “x” characters are placeholders.
This may mean that your console is looking for, but cannot find, a previous version of the update that you’re trying to download.
If you still experience the problem, try the next solution.
Solution 2: Clear your Xbox 360 system cache
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If you still experience the problem, try the next solution.
Solution 3: Request a repair
If these steps don't resolve the problem, go to the Online Service Center and click Start Request to request a repair.
Repair or warranty questions? See Xbox 360 warranty, registration and repair: Frequently asked questions.
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