Error 8007-0070 occurs when you install an update or buy content on Xbox 360

Problem

You may see the following error code and message when you try to update your Xbox 360 console or purchase content:

xxxx-xxxx-xxxx-xxxx-8007-0070

Can't download the update. To test your connection, open System Settings and select Network Settings, Test Xbox LIVE Connection.

Note The “x” characters in the error code vary.

This may mean that there’s not enough space on your storage device (mostly likely the Xbox 360 hard disk) to install the update or the content.

Solution

A console update or content download may require significant hard disk space. If you don’t have enough free space, you need to move or delete some items. For information about how to do this, see Copy, move, or delete Xbox 360 content.

Note You may be able to resolve this problem by obtaining a larger-capacity hard disk. For example, the Xbox 360 320 GB Media Hard Drive is available from the Microsoft Store.

If you keep experiencing the problem, contact Xbox Support.

To provide better support, did this solution solve your problem?

Yes
No

Thank you for your feedback

Thanks for your feedback!

We're sorry this article didn't solve your problem. We won't give up and neither should you. Try this community option, below.
Get help from the community
Ambassador chat image
Ambassador chat
Chat one on one with a fellow Xbox User who wants to help.

Provide feedback for this topic

255 characters remain.
To protect your privacy, please do not include contact information in your feedback.
Get help from the community
Ambassador chat image
Ambassador chat
Chat one on one with a fellow Xbox User who wants to help.

Contact Us

Would you like to contact Support regarding the "Error 8007-0070 occurs when you install an update or buy content on Xbox 360" issue you were reading about or a different issue?