Error E66 occurs and one red light flashes when you use an Xbox 360 console

Overview

If you see error code E66 on your screen and one flashing red light on your Xbox 360 console, the console has been modified or tampered with.

Read this page to learn more about error E66 and what you can do about it.

On this page

Error code and message

Error code E66 contains the following message:

System error. Contact Xbox Customer Support.
Status code: E66

Problem

If you get this message and error code, it means that the Xbox 360 console you’re using has been modified or tampered with. This means that the console is no longer able to connect to Xbox Live, download system updates, or play new games that require system updates.

Solutions

You can still play your existing game discs in the console in offline mode. To do this, you have to disable automatic sign-in. Here’s how:

  1. Restart your console.
  2. If you are prompted to install a system update, select No.
  3. Press the Guide button on your controller.
  4. Go to Settings.
  5. Select Profile.
  6. Select Sign-in Preferences.
  7. Set Profile Auto Sign-in to “Off.”
  8. Press the Guide button again to return to the Dashboard.

Your Xbox 360 console can now play your existing game discs offline.

To provide better support, did this solution solve your problem?

Yes
No

Thank you for your feedback

Thanks for your feedback!

We're sorry this article didn't solve your problem. We won't give up and neither should you. Try this community option, below.
Get help from the community
Ambassador chat image
Ambassador chat
Chat one on one with a fellow Xbox User who wants to help.

Provide feedback for this topic

255 characters remain.
To protect your privacy, please do not include contact information in your feedback.
Get help from the community
Ambassador chat image
Ambassador chat
Chat one on one with a fellow Xbox User who wants to help.

Contact Us

Would you like to contact Support regarding the "Error E66 occurs and one red light flashes when you use an Xbox 360 console" issue you were reading about or a different issue?