Error code E74 occurs when you’re using an Xbox 360

Overview

If you see error code E74 when you’re using an Xbox 360 console, the console needs to be repaired.
Read this page to learn more about error code E74 and what you should do about it.

On this page

Error code and message

Error code E74 is preceded by the following message:

System error. Contact Xbox Customer Support.

Status code: E74

Problem

If you get this message and error code, the Xbox 360 console you’re using has experienced a hardware failure and needs to be repaired.

Solutions

Submit a console repair request

Your Xbox 360 console needs to be repaired at our service center. Submit a repair request.

Note The warranty period for the E74 error is three years from the original purchase date of the console. If your console is not covered by the three-year warranty period, you can still get your console repaired for a fee.

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