Error 0x87DD0004 occurs when downloading content on Xbox One or PC

You get the following error code when you try to download content on the Xbox One console or PC.

0x87DD0004

This may mean that the content can’t be downloaded from Microsoft Store, or that there's an Xbox Live service issue.

Solutions

Solution 1: Check the Xbox Live service status

If you see any alerts here, wait until the service is up and running and try again:

Xbox Live Core Services: up and running
2019-09-17T21:56:41.8927237+00:00
Purchase and Content Usage: up and running
2019-09-17T21:56:41.8927237+00:00
Social and Gaming: up and running
2019-09-17T21:56:41.8927237+00:00

Solution 2: Try to redownload the content

On Xbox One:

  1. Go to My games & apps.
  2. Select Queue and then highlight the game or app you're trying to download.
  3. If the status shows as Queued or Paused, select the game or app and press the Menu button , and then select Resume installation.

On your PC:

  1. Open the Microsoft Store app.
  2. Select the ellipsis … in the top right corner.
  3. Select My Library.
  4. If the app says Install next to it, select that button. If it says Paused, select the Resume icon next to the download status bar

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