Xbox Live service is active. See details >
0
Share this page

Manage account

Earn points with Microsoft Rewards
Earn points with Microsoft Rewards
Find out what Microsoft Rewards are, how you can redeem them, how to download the app, and where to get help if you need it.
Change your sign-in preferences on your Xbox One console
Change your sign-in preferences on your Xbox One console
Learn how to change your sign-in preferences on your Xbox One console.
You have trouble giving parental consent when creating a child account on Xbox
You have trouble giving parental consent when creating a child account on Xbox
Having trouble when you try to create a child account? Learn what to do if you’re having trouble giving parental consent.
"The email address or password you entered is not valid" error occurs for Xbox Live on Xbox 360
"The email address or password you entered is not valid" error occurs for Xbox Live on Xbox 360
Learn how to fix the following Xbox 360 error message: "The email address or password you entered is not valid. Please try again."
Reopen your Microsoft account
Reopen your Microsoft account
Learn how to reopen your Microsoft account.
"Call us overprotective, but we need to verify that this email is yours" message when signing in to Xbox.com
How to remove your Microsoft account password from your Xbox console
How to remove your Microsoft account password from your Xbox console
Learn how to remove your Microsoft account password from your Xbox 360 or Xbox One console.
You’re asked to update your account when downloading your Xbox Live profile
You’re asked to update your account when downloading your Xbox Live profile
Find out why you’re asked to update your account information when you download your Xbox Live profile.

Support resources

Share this page