Manage account
Find out what Microsoft Rewards are, how you can redeem them, how to download the app, and where to get help if you need it.
Learn how to change your sign-in preferences on your Xbox One console.
Having trouble when you try to create a child account? Learn what to do if you’re having trouble giving parental consent.
Learn how to fix the following Xbox 360 error message: "The email address or password you entered is not valid. Please try again."
Learn how to reopen your Microsoft account.
Find out how to verify your email address when you sign in to Xbox.com.
Learn how to remove your Microsoft account password from your Xbox 360 or Xbox One console.
Find out why you’re asked to update your account information when you download your Xbox Live profile.
