Password and security

How do multiplayer and communication work for cross-network play?
In multiplayer games on Xbox Live, privacy and online-safety controls determine who can communicate with you in voice and text—on Xbox Live and on other gaming networks.
Learn about the age-appropriate controls and family privacy settings you can adjust on and on your Xbox One console.
Reset your Microsoft account password
If you forgot your Microsoft account password, this page will help you reset your password.
You’re repeatedly prompted for your password when signing in on Xbox One
Learn what to do if you are repeatedly prompted for your password on Xbox One.
"Your gamertag was last signed in on another Xbox console" message
If you've used your gamertag on multiple Xbox 360 consoles, you might see a message about it. Learn what it means and what to do about it.
“I think my account has been hacked”
Find out what to do if you suspect your Microsoft account has been compromised or if you need to check for unauthorized activity on your account.
Set up an Xbox One guest account
Learn how to use an Xbox One console as a guest.
Create an Xbox One passkey
Learn about the benefits of using an Xbox One passkey and how to create one to help keep your account secure.
Update all of your Microsoft account security information
Learn how to replace out-of-date security information to help protect your Microsoft account.
Verify the security information for your Microsoft account
Learn how to verify the security information for your Microsoft account so you can use it to prove your identity if you need to make changes to your account.

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