Networking: Gaming-related issues
If you get an error message when you run the Test Xbox Live Connection tool, look for your error message here to find solutions to your connection issue.
Find solutions to try if you receive a NAT error or can’t hear your friends online, or if you can’t join or host an online multiplayer game.
Find solutions to try if you’ve previously been able to connect to Xbox Live but are now unable to connect.
Find out about what solutions to try if you’re able to connect to Xbox Live, but are getting slow performance or lag when playing games on Xbox Live.
Find out about what solutions to try if you find you’re being randomly disconnected from Xbox Live.