FIFA (EA Sports)

Welcome to EA Sports FIFA for Xbox One and Xbox 360. You can find links here to videos and demos, information about each game's server status, and troubleshooting help. You can also find links to purchase the games for Xbox One and Xbox 360.

For FIFA forums and community support, as well as other EA Sports titles, visit the EA forums: ea.com/forums.

Learn how you can utilize EA Access to play games earlier and at a discount. Visit EA Access for more info.

Topics

FIFA 19

About FIFA 19
Explore FIFA 19 through videos and demos. Learn about gameplay, add-ons, and how to buy the game.

What you'll get with your FIFA 19 Edition
Learn more about the different versions of FIFA 19, and the content that you'll receive in-game with each version.

FIFA 19 bugs and issues
If you've run into a problem, this is a great first stop to see if it's already been taken care of.

Transfer your FIFA Points from FIFA 18 to FIFA 19
Carry over your FIFA Points from FIFA 18 to FIFA 19 with a one-time transfer until December 31, 2018.

FIFA 19 gameplay controls
Find links to manuals and see basic gameplay controls to get you started.

FIFA 19 server status
Check the FIFA 19 server status on the EA website.

Need more? Check the community
Visit the EA Help site to learn more about the game, get more troubleshooting steps, or open a support ticket. Head to Answers HQ to join the community in conversation

FIFA 18

About FIFA 18
Explore FIFA 18 through videos and demos. Learn about gameplay, add-ons, and how to buy the game.

Troubleshooting tips for FIFA 18
If you’re having problems with FIFA 18, start with these common troubleshooting tips.

FIFA 18 gameplay controls for Xbox One
Find links to manuals and see basic gameplay controls to get you started.

Get to know the FIFA Ultimate Team (FUT) 18 Web and Companion apps
Find your way around the FUT Web and Companion apps here.

FIFA 18 server status
Check the FIFA 18 server status on the EA website.

Need more? Check the community
Visit the EA Help site to learn more about the game, get more troubleshooting steps, or open a support ticket. Head to Answers HQ to join the community in conversation.

FIFA 17

About FIFA 17
Explore FIFA 17 through videos and demos. Learn about gameplay, add-ons, and how to buy the game.

FIFA 17 server status
Check the FIFA 17 server status on the EA website.

Need more? Check the community
Visit the EA Help site to learn more about the game, get more troubleshooting steps, or open a support ticket. Head to Answers HQ to join the community in conversation.

Older versions of FIFA

If you’re still enjoying one of the following versions of FIFA, visit the EA website for additional info:

Xbox One management and help

Check the Xbox Live service status
If you're having trouble using Xbox Live to play a game, check for current service issues. If there is a relevant alert, wait until the service is up and running and try again.

How to troubleshoot an Xbox One disc error
Find out what to do if your Xbox console is unable to read your game disc.

How to install games on Xbox One
Learn how to install your game to the Xbox One hard drive.

Manage game saves in the cloud on Xbox One
Learn how to manage your saved games and keep in sync through Xbox Live.

How to find games and game content after you redeem a code online on Xbox One
Learn how to install games and downloadable game content after redeeming a code on Xbox One.

Xbox One achievements and challenges
Learn about achievements, challenges, and how to earn rewards on your Xbox One console.

Troubleshoot slow game or app downloads on Xbox One
Find out how to troubleshoot slow game or app downloads on your Xbox One console.

Xbox One Multiplayer Connection Error Solution
Follow these steps if you're unable to connect to multiplayer games through Xbox Live.

HDR on Xbox One S
Find out how to watch HDR content on your Xbox One S console.

Xbox 360 management and help

Xbox 360 Disc Drive Solution
Find out what to do if your Xbox 360 console can't read your game disc.

Manage your Xbox 360 game library
Find out how to download games through Xbox Live, install games from disc to your Xbox 360 Hard Drive, and manage your Xbox games.

Xbox 360 cloud game saves FAQ
Learn how to manage your saved games and keep in sync through Xbox Live.

Xbox 360 console frozen or not responding?
Learn about solutions to try if your Xbox 360 console stops responding.

Xbox 360 Connection Error Solution
Follow these steps if you're unable to connect to multiplayer games through Xbox Live.