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    Error 0x80a4001a occurs when you’re prompted for your password

    You see the following error code when you’re prompted for your Microsoft account password:

    0x80a4001a

    Solution

    To work around this problem, do the following:

    1. Delete your account from your console. To do so, go to System > Settings > Account > Remove accounts.
    2. Choose the account you want to remove and select Remove.
    3. Once your account is removed, go back and select Sign-in, and then add your account again and enter your password.
    4. Select either No barriers or Ask for my passkey.

    Note If you select Lock it down, you're likely to encounter the issue again.

    Related Issues

    Error 8015D004 occurs when you try to sign in to Xbox Live
    Error 80A40008 occurs due to a connectivity or account issue on Xbox One
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