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Register your Xbox product

When you register your Xbox product, you can request and track repairs and check your warranty status. This page describes how to register your product.

Step 1: Create a free Microsoft account if you don't already have one

To register your Xbox product, you need a free Microsoft account. If you don't already have one, create a Microsoft account now or learn more at Microsoft account FAQ.

Step 2: Register your device at the Xbox Online Service Center

When you request service for an Xbox console or a Kinect sensor, you must first register the product. To get started, sign in below and then select Register device. After you've registered, you'll also see the warranty status for your device. If it's within warranty, repairs are free. If your device is out of warranty, you'll be charged a repair fee.

My Xbox devices Check repair order status Sign in to register a device or check repair and warranty status.
Device name None
Order status No orders
Warranty status None
Serial number None
Unregister this device If you unregister this device, you will not have access to its order status and warranty information. Are you sure you would like to unregister it?

            
OK
*Required information
First name * Invalid first name
Last name * Invalid last name
Phone number * Invalid phone number
Country/region * Invalid country/region
Serial number * Invalid serial number
Unregister this device If you unregister this device, you will not have access to its order status and warranty information. Are you sure you would like to unregister it?

            
OK
Check repair order status
Order number * Invalid order number
Postal code * Invalid postal code

Note If needed, you can find the controller serial number under the bar code inside the battery compartment.

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