To use the Cineplex Store app, you need the following:
To download the app, follow these steps:
To start the Cineplex Store app later, go to apps, My Apps, and then Cineplex Store.
The first time you start the Cineplex Store app on Xbox 360, you must sign in to your Cineplex Store account.
You can manage your Cineplex Store account from a browser on an Internet-enabled device by visiting the Cineplex Store and signing in with your Cineplex Store account information.
For support concerning your Cineplex Store account, see Cineplex Store Support.
If you use Family Settings to control which movies and TV shows can be watched through Xbox Live on your console, the Cineplex Store app will follow those settings. For example, if you use parental controls to restrict access to some kinds of TV programs, those programs will be marked with a “restricted” icon in the Cineplex Store app. To play a restricted item, an adult must enter the Family Settings pass code.
For more information about how to restrict access to Xbox Live content by using Family Settings, see Set parental controls for Xbox 360.
If the Cineplex Store app isn't functioning smoothly on your console, you may have a connectivity problem. See Troubleshoot Xbox 360 connection to Xbox Live.Xbox 360 audio or video problems
If your Xbox 360 console isn't providing good-quality video or audio for your app, see Audio or video problems in an app on Xbox 360.The Cineplex Store app doesn't respond
If the app still doesn't respond, contact Xbox Support.
You may get one of the following error messages when you try to use the Cineplex Store app.
To resolve the error, wait for approximately one minute. Then, try to launch the content again.
If you continue to receive this error, return to the prior menu and select a different piece of content to watch. To notify the Cineplex Store of the content error, visit Cineplex Store Support.
To resolve the error, follow these steps:
Cineplex Store is responsible for all content in the app. To report a content error, visit Cineplex Store Support.
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