You see the following error code when you try to play a video on your Xbox 360 console:
62-C00DF239
This may mean both of the following:
To resolve this issue, use one of the following methods.
Note Use Method 1 if you want to play the content on the Xbox console where you originally purchased it. Use Method 2 if you want to play the content on a different Xbox console.
Method 1: If you can't play or use content that you previously downloaded
If you can't play content that you've downloaded before, download the license and content again. To do this, follow the steps at Can't play or use previously downloaded content on Xbox 360.
Method 2: If you want to play the content on a different Xbox 360 console
If you want to play the content on a different Xbox 360 console, use the Xbox 360 license transfer feature to transfer content licenses. Here's how.
Note You can transfer content licenses to a different Xbox 360 console once every four months.
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After you follow these steps, the content can be used by any profile on your console and when you're not connected to Xbox Live.
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