Error 69-C00D002f occurs when you try to play a video on Xbox 360
Problem
You see the following error code when you use Xbox 360:
69-C00D002f
This may mean that the format of the video isn’t supported by Xbox 360.
Solutions
To resolve this problem, only play video formats that are supported by Xbox 360. See the "Supported regions, formats, and discs" section of Play DVDs on your Xbox 360 console.
If you keep experiencing the problem, contact Xbox Support by clicking the “Contact us” link at the bottom of this page.
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