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You see the following error code and message when you try to sign in to Xbox Live:
Your console can't connect to Xbox Live. Do you want to exit this session and test your network connection? If you are playing a game, you will lose any unsaved progress.
Status code: 80151901
This may mean that your Xbox profile is corrupted.
To resolve this problem, try the following solutions:
Solution 1: Check the Xbox Live service status
If you see any alerts here, wait until the service is up and running and try again:
If you can't connect to Xbox Live, see Troubleshoot Xbox 360 connection to Xbox Live.
Follow these steps to delete and redownload your profile.
Step 1: Delete the profile that's stored on your Xbox console
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Step 2: Clear the system cache
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Step 3: Download your profile again
To re-download your Xbox Live profile, follow these steps:
Note If you don't see a Download Profile notification, it probably means you're signed in to a profile. Press X to sign out.
Note If your account is an Xbox child account, you need to have an adult in your household use their Microsoft account to download the profile.
Your profile will begin downloading.
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