Error 96-80150017 occurs when playing a video on your Xbox 360

You see the following error code when you try to play a video from Xbox Live on your Xbox 360 console:

96-80150017

This may mean that the video is no longer available on Xbox Live.

More Information

To remove the video from your Movies & TV collection, follow these steps:

  1. Go to TV & Movies.
The Xbox 360 Dashboard, with the TV & Movies tab selected
  1. Select Movies & TV.
  2. Under my videos, select My Movies, My TV Shows, or My Game Videos.
  3. Select the video that's no longer available, and then press the X button  to remove it from your collection.

Related Issues

Xbox 360 Digital Rights Management
Can’t play or use previously downloaded content on Xbox 360
Back to top

Was this article helpful?

Yes
No

Thank you for your feedback

Thanks for your feedback!
We're sorry this article didn't solve your problem. We won't give up and neither should you. Try this community option, below.
Get help from the community
Ambassador chat image
Ambassador chat
Chat one on one with a fellow Xbox User who wants to help.
Chat with an Ambassador

Provide feedback for this topic
255 characters remain.
To protect your privacy, please do not include contact information in your feedback.
Get help from the community
Ambassador chat image
Ambassador chat
Chat one on one with a fellow Xbox User who wants to help.
Chat with an Ambassador

Contact Us

Would you like to contact Support regarding the "Error 96-80150017 occurs when playing a video on your Xbox 360" issue you were reading about or a different issue?