You see the following error message and code when you use your Xbox 360 console:
System Error: Contact Xbox Customer Support
Error code E01
This means there may be a problem with the console.
Try the following steps:
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If this step resolves the problem, reattach the USB flash drive to make sure that the error occurs only when the flash drive is connected. If this is true, use another USB flash drive.
Don't know where these buttons are on your controller? See Xbox 360 wired and wireless controllers.
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Use our Flashing Lights solution. Select one flashing light as the problem, and then follow the steps in the solution.
If these steps don't resolve the problem, you'll need to request a repair.
Repair or warranty questions? See Xbox 360 warranty, registration, and repair: Frequently asked questions.
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