You see the following error when you’re using Xbox 360:
xxxx-xxxx-xxxx-xxxx-C000-003F
Note The x digits vary.
This means that an update failed.
To resolve this problem, try the following solutions:
Solution 1: Restart your console
Restart your console with the disc that prompted you for an update.
If you keep getting the error, try the next solution.
Solution 2: Save the update to a USB flash drive, CD, or DVD
Save the update to a USB flash drive or a disc, and then install the update on your console. Here’s how.
Note The USB flash drive must use the FAT32 file system.
You can also download the update on your computer, burn the update to a CD or DVD, and then install the update on your console. Here's how:
If you keep experiencing the problem, contact Xbox Support.
Repair or warranty questions? See Xbox 360 warranty, registration, and repair: Frequently asked questions .
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