Error C0050006 occurs when you use your Kinect sensor

Problem

You see the following error code and message when you use your Kinect sensor:

The Kinect sensor needs an update

C0050006

This means that your Xbox 360 console or Kinect sensor needs a software update.

Solutions

When you see this message and are prompted, select Yes to download and apply the software update. The update is automatically applied the next time you start your console.

If you still experience the problem, contact Xbox Support by clicking the “Contact us” link at the bottom of this page.

Related Issues

Xbox error code/status code search
Xbox 360, Kinect, and accessories: Top issues
How to get a new Xbox 360 update
Troubleshoot console software update problems

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