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Error E77 is displayed when you use your Xbox 360 console
Problem
The following error message is displayed when you use your Xbox 360:
System Error: Contact Xbox Customer Support
Error code E77
This means there may be a problem with the Xbox 360 console.
Solutions
- Original Xbox 360 console
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- Xbox 360 S console
Use our Flashing Lights Solution. Choose one flashing light as the problem and follow the instructions in the solution.
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- Disconnect and then reconnect all accessories. For more information, see Check the connections for your Xbox 360 accessories.
- Remove the hard drive. If you need help, see Add or remove an Xbox 360 Hard Drive.
- Remove any USB flash drives.
If these steps don't resolve the problem, you'll need to request a repair. Learn how to request a repair.
Repair or warranty questions? See Xbox 360 repair: Frequently asked questions.
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