Error E85 occurs on your Xbox 360 console
The following error message is displayed when you use your Xbox 360:
System Error: Contact Xbox Customer Support
This means there may be a problem with the console.
- Original Xbox 360 console
Try our Flashing Lights Solution. Choose one flashing light as the problem and follow the instructions in the solution.
- Xbox 360 S console
- Disconnect and then reconnect all accessories. See Check the connections for your Xbox 360 accessories.
- Remove the hard drive. For instructions, see Add or remove an Xbox 360 Hard Drive.
- Remove any USB flash drives.
If these steps don't resolve the problem, you'll need to request a repair. Learn how to request a repair.
Repair or warranty questions? See Xbox 360 repair: Frequently asked questions.
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