You see one of the following error messages together with error code 8007274C when you're trying to download an update to your Xbox 360 console:
If you see this error code and one of these messages, it means the update failed to download to your console. Even if you’re not updating your Xbox 360 console, you may see the following message when you sign in, connect to Xbox Live, or enter or exit a game:
If you see this message and error code, it means there’s a connection failure.
Note The 8007274C error code may be preceded by four, 4-digit sets of characters that vary (xxxx-xxxx-xxxx-xxxx-8007-274C).
Note If you are downloading an update, try the first solution. Otherwise, try the second solution.
Solution 1: Download the update again
If you still experience the problem, try the next solution.
Solution 2: Check your Xbox Live connection
If you're having problems connecting or staying connected to Xbox Live, see Xbox Live: Connect to Xbox Live.
If you still experience the problem, try the next solution.
Solution 3: Make sure you have enough storage space
The latest console software update requires at least 190 megabytes (MB) of storage space (or 256 MB if you live in Japan). If you don’t have enough free space, you need to move or delete some items. See Copy, move, or delete Xbox 360 content.
If you still experience the problem, try the next solution.
Solution 4: Clear the system cache
Removing the temporary files on your console might solve the problem. Follow the instructions to Clear your Xbox 360 system cache, and then try downloading the update again.
If you still experience the problem, try the next solution.
Solution 5: Reinsert the storage device
After you replace the storage device, try downloading the update again.
If you still experience the problem, try the next solution.
Solution 6: Reconfigure your connection
Warning The following steps lower your security settings and make your network less secure from attack by malicious users or malicious software. We do not recommend that you perform this procedure. However, we provide it for you to use at your own discretion. Follow these steps at your own risk.
If you still experience the problem, try the next solution.
Solution 7: Copy the update to a USB flash drive, CD, or DVD, and then install it on your console.
If none of the preceding solutions fixed the problem, copy the console update from your computer to a USB flash drive, CD, or DVD, and then install the update on your console. Here’s how:
Note The USB flash drive must use the FAT32 file system.
You can also download the update to your computer, burn the update to a CD or DVD, and then install the update on your console. Here's how:
If you're still experiencing the problem, contact Xbox Support.
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