How to mute or block other players in the Xbox app on Windows 10

You can control how people communicate with you while using the Xbox app on Windows 10. If you don't want to hear or be contacted by specific players, you can mute them or block their communications with you.

Note If you believe that the player has violated the Microsoft Services Agreement or Code of Conduct, you may also want to file a complaint.

How to mute another player in the Xbox app on Windows 10

If another player engages in abusive or inappropriate in-game or chat voice communications, you can mute the player. This prevents the player from speaking to you in-game or in a chat session. Here’s how:

1. Go to Friends & clubs. If the player is not a friend, select Followers or Recent players from the dropdown menu to bring up the relevant list. You can also search for the player by typing their gamertag into the search bar.
2. Select the gamertag for the player you want to mute.
3. Select More, and then select Mute in chat.

To unmute a player, select the gamertag for the player you want to unmute, select More, and then select Unmute.

How to block another player in the Xbox app on Windows 10

Blocking another player prevents you from receiving that player’s messages, game invites, and party invites. It also prevents the player from seeing your online activity and removes them from your friends list, if applicable. To block another player in the Xbox app on Windows 10:

1. Go to Friends & clubs. If the player is not a friend, select Followers or Recent players from the dropdown menu to bring up the relevant list. You can also search for the player by typing their gamertag into the search bar.
2. Select the gamertag of the player you want to block.
3. Select More, and then select Block.
4. Select OK to confirm.

To unblock a player, select the gamertag of that player, select More, and then select Unblock, or right-click or press and hold the message conversation and select Unblock. You can also unblock a player by sending a message or a friend request.

How to block another player’s messages in the Xbox app on Windows 10

You can also block a player after receiving an offensive or inappropriate message. Here’s how to block a player from the Messages tab:

1. Select the Messages icon.
2. Right-click, or if using a touch device, press and hold the message conversation with the player you want to block.
3. Navigate up to the player's message and press the Menu button on your controller.
4. Select Block.
5. Select OK to confirm.