Help for error 0x8015DC0B

You see this message when you try to access Xbox Live:

Service unavailable

You appear to be in a region where this service is not available.

There’s no workaround for this.

As part of our regular review of our exporting practices, we’re adjusting our service offerings in some regions to ensure that we’re compliant with government mandates. As a result, some services are no longer available in all regions.

For answers to frequently asked questions, go to https://www.microsoft.com/en-us/exporting/default.aspx.

Note: This page is available in English only.

Was this article helpful?

Yes

Thank you for your feedback

Thanks for your feedback!

We're sorry this article didn't solve your problem. We won't give up and neither should you. Try this community option, below.

Get help from the community

Ambassador chat

Chat one on one with a fellow Xbox User who wants to help.

Chat with an Ambassador

Provide feedback for this topic

Yes No

255 characters remain.

To protect your privacy, please do not include contact information in your feedback.

Get help from the community

Ambassador chat

Chat one on one with a fellow Xbox User who wants to help.

Chat with an Ambassador

Support resources

Error & Status Code Search

Repair and service center

Manuals and warranty info

Post on the Community Support Forums

Contact Us

Would you like to contact Support regarding the "Help for error 0x8015DC0B" issue you were reading about or a different issue?