You see the following error code when you use your Xbox One console:
Error 80070020
This error can occur if you try to launch an app that is already running.
If the app or game was recently used, try the following solutions:
Solution 1: Check the Xbox Live service status
If you see any alerts here, wait until the service is up and running and try again:
Solution 2: Quit and relaunch the app
Solution 3: Restart the console.
Note If you're unable to access the guide or if the console appears to be frozen, press and hold the Xbox button on the console for 10 seconds, until the console turns off. After the console shuts down, touch the Xbox button on the console again to restart. Try launching the app again.
Thanks for your feedback! |
|
Provide feedback for this topic |
|
Would you like to contact Support regarding the "Error 80070020 occurs when you launch an app on your Xbox One console" issue you were reading about or a different issue?