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Error PBR9002 occurs when making a purchase on Xbox One
You see the following error code and message when you try to make a purchase on your Xbox One console:
PBR9002
Your purchase can't be completed with this payment option. Try a different or new way to pay.
Solution
To resolve this problem, add a new payment option to your Microsoft account, and then try to make your purchase again with the new payment option. For help, see Add a payment option, select Add payment option on the left side of the screen, and then follow the instructions.
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