Error 80122725 occurs when you try to redeem a gift card on Xbox Live
Problem
You see the following error message when you try to redeem a gift card code on Xbox Live:
Can’t retrieve information from Xbox Live. Please try again later.
Status Code: 80122725
This means that the card was not activated at the retailer.
Solution
To resolve this issue, return the card to the retailer and ask them to activate it.
To provide better support, did this solution solve your problem?
Yes
No
Thank you for your feedback
Thanks for your feedback! |
|
We're sorry this article didn't solve your problem. We won't give up and neither should you. Try this community option, below.
Get help from the community
Ambassador chat
Chat one on one with a fellow Xbox User who wants to help.
Provide feedback for this topic |
|
Get help from the community
Ambassador chat
Chat one on one with a fellow Xbox User who wants to help.
Contact Us
Would you like to contact Support regarding the "Error 80122725 occurs when you try to redeem a gift card on Xbox Live" issue you were reading about or a different issue?