Error 80150017 occurs when trying to download content on your Xbox 360
You see the following error code and message when you try to download content on your Xbox 360 console:
Sorry, something went wrong. This isn't available for your region, or the file is corrupted, or we don't recognize the format. Find more info by looking up status code 80150017 at www.xbox.com/errorhelp
This may mean one of the following:
- The content you’re trying to purchase is not available in your region.
- Your billing country or region is different from your physical location.
Solution 1: Check your Xbox Live account country or region
Go to Xbox Live Payment & Billing and sign in. Select Billing info and ensure that your billing country is correct and matches your physical location.
If you need to update the region for your account, see Change the region of your Xbox Live account, as there are many portions of the account that will be affected. If you determine that you need to change the region, visit Moving? Bring Xbox Live with you! and follow the instructions provided there.
Solution 2: Return the console to your home country or region
If you’ve taken your console out of your home country or region, you’ll have to wait until you return in order to download the content. If you’ve moved to a new country or region, then you’ll need to change the region of your Xbox Live account.
To provide better support, did this solution solve your problem?
Thank you for your feedback
Thanks for your feedback!
Provide feedback for this topic
Would you like to contact Support regarding the "Error 80150017 occurs when trying to download content on your Xbox 360" issue you were reading about or a different issue?