This site uses cookies for analytics, personalized content and ads. By continuing to browse this site, you agree to this use. Learn more
Error 8AC80008 occurs when using the microphone in your Xbox 360 Kinect Sensor
You see the following error code and message when using the built-in microphone in your Xbox 360 Kinect Sensor:
There's a problem with the microphone in your sensor
8AC80008
This may mean that the sensor is not attached correctly.
Solution
Make sure the sensor is plugged in correctly, and try again.
Xbox 360 S console
|
|
- Turn off the console.
- Unplug the Kinect sensor from the console, and then plug the sensor cable into the AUX port on the back of the console.
Important Remove the Power/USB adapter cable if your Kinect sensor came with one. - Turn on the console.
Original Xbox 360 console
|
- Turn off the console.
- Unplug the Kinect sensor from the console.
- Make sure the power cord is plugged into a working electrical outlet.
- Plug the USB connector into the USB port on the back of the console.
- Turn on the console.
If the solution above didn't resolve the problem, your Kinect sensor needs to be repaired. See Getting your Xbox console or Kinect sensor serviced.
To provide better support, did this solution solve your problem?
Yes
No
Thank you for your feedback
Thanks for your feedback! |
|
We're sorry this article didn't solve your problem. We won't give up and neither should you. Try this community option, below.
Get help from the community
Ambassador chat
Chat one on one with a fellow Xbox User who wants to help.
Provide feedback for this topic |
|
Get help from the community
Ambassador chat
Chat one on one with a fellow Xbox User who wants to help.
Support resources
Contact Us
Would you like to contact Support regarding the "Error 8AC80008 occurs when using the microphone in your Xbox 360 Kinect Sensor" issue you were reading about or a different issue?