Error 8015401D occurs when you try to create an Xbox Live account

You see the following error and message when you try to create an Xbox Live account:

Status Code: 8015401D
This action could not be performed at this time. Please try again later.

If you get this message and error code, it means that there’s a problem with the information in your profile. For example, the gamertag that you typed may already be in use.

Solution

To resolve this issue, verify the information in your profile, or try using a different gamertag when you try to join Xbox Live again.

Related Issues

Xbox error code/status code search
My account support
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