Error 0x87de0017 occurs when downloading content on Xbox One
You see the following error codes when you try to download content to your Xbox One console:
0x87de0017, 0x87e107ed, 0x87e10804, 0x87e107d1, 0x87e107d7, 0x87E00011
This may mean that the content can’t be downloaded from Microsoft Store, or that there's an Xbox Live service issue.
Solution 1: Try to redownload the content
- On Home, pull the right trigger (RT ), and then press A to open My games & apps.
- Select Queue and then highlight the game or app you're trying to download.
- If the status shows as Queued or Paused, select the game or app and press the Menu button, and then select Resume installation.
Solution 2: Check the Xbox Live service status
If you see any alerts here, wait until the service is up and running and try again:
To provide better support, did this solution solve your problem?
Thank you for your feedback
Thanks for your feedback!
Provide feedback for this topic
Would you like to contact Support regarding the "Error 0x87de0017 occurs when downloading content on Xbox One" issue you were reading about or a different issue?