Xbox subscriptions

Xbox All Access FAQ
Learn all about Xbox All Access, which gets you an Xbox One console and 24 months of Xbox Game Pass Ultimate, including online multiplayer with Xbox Live Gold.
Xbox Game Pass for PC (Beta) FAQ
Get answers to common questions about the Xbox Game Pass for PC (Beta) subscription.
Xbox Game Pass Ultimate FAQ
Get answers to common questions about the Xbox Game Pass Ultimate subscription.
How to cancel your Xbox subscription
Learn how to cancel your Xbox subscription.
Check your Xbox purchase history
Learn how to check your Xbox purchase history online.
How to get an Xbox Live Gold trial subscription
Learn how to get Xbox Live and an Xbox Live Gold trial subscription so you can get the most out of your Xbox.
How to pay a past due balance on an Xbox subscription
Learn how to pay a past due balance for an Xbox subscription so you can continue using Xbox Live.
"Your credit card has been declined…” error occurs when using Xbox subscription
Learn what to do if you see the error message "Your credit card has been declined several times by our billing service."
Update payment info to continue your Xbox subscription
Find out how to update your payment info if you receive a notification that your Xbox subscription has been suspended.
Change how you pay for an Xbox subscription
Learn how to change how you pay for an Xbox subscription.

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