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Password and security: Password and sign-in

"The email address or password you entered is not valid" error occurs for Xbox Live on Xbox 360
Learn how to fix the following Xbox 360 error message: "The email address or password you entered is not valid. Please try again."
Reset your Microsoft account password
If you forgot your Microsoft account password, this page will help you reset your password.
Find your Microsoft account email address
Forgot your email login for your Xbox? Your login is the same as your Microsoft account email address. Learn how to find your Microsoft email so you can sign in to your Xbox.
How to change your Microsoft account password
Learn how to change the password for your Microsoft account. This account also acts as your Xbox account.
Recover your Microsoft account username
If you remember your Microsoft Account username but are just having trouble accessing it, try recovering online here.
Signing in on multiple Xbox consoles at the same time
Find out what to do when you have signed your account in to multiple Xbox One consoles.
Change your sign-in preferences on your Xbox One console
Learn how to change your sign-in preferences on your Xbox One console.
How to remove your Microsoft account password from your Xbox console
Learn how to remove your Microsoft account password from your Xbox 360 or Xbox One console.
Update payment info to continue your Xbox subscription
Find out how to update your payment info if you receive a notification that your Xbox subscription has been suspended.
"Sorry, there was a problem requiring your password for sign-in" error on Xbox 360
Learn how to fix an error that occurs when you try to set a password for sign-in on Xbox 360.
Manage your sign-in preferences on your Xbox 360 console
Learn how to password protect your Xbox Live profile, get your Xbox console to remember your password, and change the password protection on your profile.
Recover and reset your lost Microsoft account password
Learn how to reset your forgotten Microsoft account password.
Sign in to Xbox Live on your Xbox One
Get help setting up your accounts on your Xbox One console so that you can sign in to Xbox Live.
You can’t sign in to your Xbox One console after changing your password
Learn what to do when you can’t sign in to your Xbox One console after you change your Microsoft account password.

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