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Console

Watch Console videos from the Xbox Community
See what other gamers are doing to solve the most common Xbox problems, and get back to gaming!
How to troubleshoot problems playing a disc on your Xbox One
If you get a disc error when trying to play a game, music CD or film on your Xbox One, try these troubleshooting tips.
“I need help with system updates on my Xbox One”
What to do if you see a green or black screen when you start your console, if you get an "E" error code when you turn on or update on your console, or if you'd like to update your console offline.
Troubleshooting a blank TV screen or monitor while your Xbox One is on
Learn troubleshooting tips for when you get a blank TV screen with your Xbox One console.
How to reset your console to factory defaults on Xbox One
Learn how to restore your Xbox One console to the factory default settings.
Troubleshoot audio problems in parties on Xbox One
If you’ve started a party on your Xbox One, but you’re having problems hearing your friends or being recognized by Kinect, check out these solutions.
How to restart or power cycle your Xbox One console
Have performance or stability problems with your Xbox One games? Restarting or power cycling your console will resolve most common issues.
Troubleshoot sound on your Xbox One console
Learn how to troubleshoot problems with sound on the Xbox One console.
Troubleshoot Xbox One unexpectedly turning off
Learn what to do if your Xbox One X, Xbox One S, or original Xbox One console turns off unexpectedly.
How to adjust the display settings on your Xbox One
Learn how to adjust the display settings on your Xbox One.

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