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Console

Watch Console videos from the Xbox Community
See what other gamers are doing to solve the most common Xbox problems, and get back to gaming!
How to troubleshoot problems playing a disc on your Xbox One
If you get a disc error when trying to play a game, music CD or film on your Xbox One, try these troubleshooting tips.
Troubleshooting a blank TV screen or monitor while your Xbox One is on
Learn troubleshooting tips for when you get a blank TV screen with your Xbox One console.
“I need help with system updates on my Xbox One”
What to do if you see a green or black screen when you start your console, if you get an "E" error code when you turn on or update on your console, or if you'd like to update your console offline.
About energy-saving and instant-on power modes
Learn about energy-saving and Instant-On power modes.
How to restart or power cycle your Xbox One console
Have performance or stability problems with your Xbox One games? Restarting or power cycling your console will resolve most common issues.
How to reset your console to factory defaults on Xbox One
Learn how to restore your Xbox One console to the factory default settings.
Your Xbox One console won't turn on
Learn what to do if your Xbox One X, Xbox One S, or original Xbox One console won't turn on.
How to manage storage on Xbox One
Learn how your data is saved, how to check your free space, and how to set up and connect an external hard drive to your Xbox One console.
How to adjust the display settings on your Xbox One console
Learn how to adjust the display settings on your Xbox One console.

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