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Rise of Nations: Extended Edition FAQ

Have a question about Rise of Nations: Extended Edition? Check here for answers to common questions.

This support page is for the Windows 10 version of the game. If you are playing Rise of Nations: Extended Edition on Steam, visit www.riseofnations.com.

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I was prompted to upgrade my Windows device to play Rise of Nations: Extended Edition. Which version do I need?

To download and install Rise of Nations: Extended Edition on Windows 10, you need a device running version 1703, with OS Build 15063 or later.

Additionally, your device must be running a 64-bit version of Windows 10. If you have a 32-bit version, you won’t be able to play Rise of Nations: Extended Edition.

To check if you're running an appropriate version of Windows on your device, see How to find out if a game will work on your Windows device.

I’m signed up for the Windows Insider Program – can I play Rise of Nations: Extended Edition?

If you are part of the Windows Insider Program, or you have a device running a version higher than 1703, you may experience some problems downloading and installing Rise of Nations: Extended Edition on your device. We encourage you to use the Feedback Hub to report any problems you have while running an Insider build of Windows. To do this:

  1. Select the Windows icon and enter "Feedback Hub,” or press the Windows key + F.
  2. Once the app opens, select the Feedback icon on the left.
  3. Click the Add new feedback button.
  4. Select the problem button and enter some details in the text boxes below.
  5. In the category selection boxes at the bottom, select Preview Programs for the first box, and Windows Insider Forums and Support for the second box.
  6. Select Submit to send your feedback.

Note You may not receive feedback directly from the team investigating your problem.

Do I need additional software to play Rise of Nations: Extended Edition?

Yes, you need to have DirectX 11 or later installed to play Rise of Nations: Extended Edition.

To check which version of DirectX is installed on your device, see How to find out if a game will work on your Windows device.

What are the hardware requirements?

Visit the product detail page to determine the size of the game, the system requirements, as well as any additional info about the game.

To view the system requirements for Windows 10, visit the Rise of Nations: Extended Edition product detail page.

To check if your Windows 10 device has enough available disk space, find out which graphics card is installed, and view other important details about your device, see How to find out if a game will work on your Windows 10 device.

What happens if I download Rise of Nations: Extended Edition on a device that doesn't meet the hardware requirements?

We recommend that you check the device specifications first to make sure your device meets the minimum requirements. For more info, see How to find out if a game will work on your Windows 10 device.

If you've already downloaded the game, you can try adjusting the in-game graphics options in the game settings. Here’s how:

  1. From the main menu, select Options & Profiles.
  2. From the Options & Profiles menu, select Graphics.
  3. On the Graphics screen, under Render Elements, select the Low button to have all graphics components use low performance features.
  4. Select OK to save the changes.
    Note If prompted, restart the game for the settings to take effect.

What does Cross-Network Play mean?

By default, Cross-Network Play is enabled for multiplayer games, allowing you to compete against other Windows 10 and Steam players. If you only want to compete against other Windows 10 players, you can disable Cross-Network Play by doing the following:

  1. From the main menu, select Options & Profiles.
  2. Under Game, select “Disable Cross-Network Play.”

How do I get the best gaming experience while playing on Windows 10?

If you’re playing on Windows 10, make sure that your device meets the highest system requirements by checking the System Information. See the What are the hardware requirements? section above for details on how to do this.

You can also enable Game Mode to prioritize your device’s resources for gameplay. See Use Game Mode while gaming on your PC for more info.

Do I need a Microsoft account to play Rise of Nations: Extended Edition?

Yes, you'll need a Microsoft account to play Rise of Nations: Extended Edition. If you already play games on Xbox One or Xbox 360, you can use the same account you use for those games to also play on Windows 10. For more details, see the Microsoft account FAQ page.

Do I need to be online or connected to the Internet to play Rise of Nations: Extended Edition on a Windows 10 device?

If you’re planning to be in an area with no online coverage, such as a long-distance flight or a sailing excursion, you can prepare your Windows 10 device to allow you to play Rise of Nations: Extended Edition offline.

For details on how to configure your Windows 10 device for offline play, visit Play games offline on Windows 10 using Offline mode.

If you play offline, some features, such as the ability to purchase additional items from the Windows Store, will not be available. Additionally, any leaderboards will be unavailable while you're offline.

If you earn any achievements while playing offline, they will sync to your account the next time you sign in to Xbox Live on your device. Your game save progress will also sync when you sign in to Xbox Live.

You also won't be able to use the benefits of Xbox Live while offline. See Why should I sign in to Xbox Live with a Microsoft account? below for details.

On how many devices can I install Rise of Nations: Extended Edition?

You can install and play Rise of Nations: Extended Edition on any PC, as long as you sign in and remain online. If you want to play offline, you must be on your main Windows 10 device.

For example, if you share your main Windows 10 device with other people, and you sign in to the Store with your Microsoft account to download Rise of Nations: Extended Edition, you can share the game with one other user. That user can sign in with their own Microsoft account, and maintain their own game progress and achievements, providing they sign in before playing.

Why should I sign in to Xbox Live with a Microsoft account?

When you connect Rise of Nations: Extended Edition to the Xbox Live service, you get the following benefits while you play on your Xbox or Windows 10 device.

Note You must connect to Xbox Live through the Xbox app to launch Rise of Nations: Extended Edition on Windows 10. See Do I need to be online or connected to the Internet to play Rise of Nations: Extended Edition on a Windows 10 device? above.

  • Stay connected to the Xbox Live community, view achievements, watch game clips, and more.
  • Store your saved games in the cloud and continue playing on a different PC right from where you left off.
  • Play with your Xbox Wireless Controller on Windows 10 using the Xbox Wireless Adapter.
  • Easily record, narrate, and share your most epic gaming moments with built-in Game DVR. Any game clips you capture while playing Rise of Nations: Extended Edition on Windows 10 can be accessed via the Xbox app. For more info, visit Benefits of running the Xbox app while playing a game on Windows 10. For Xbox One, see Record game clips with Game DVR.

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