Check your Microsoft account balance

To check your Microsoft account balance, you can go to the billing site on Xbox.com, or you can use your Xbox console. This page provides details.

Note For information about adding or removing a payment option for your Xbox Live subscription, see Manage your payment options online.

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Browser steps: Check your Microsoft account balance
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Xbox One console steps: Check your Microsoft account balance
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Xbox 360 console steps: Check your Microsoft account balance

Browser steps: Check your Microsoft account balance

  1. In a web browser, sign in to your Microsoft account.
  2. After signing in, you can do one of the following to check your account balance:
    • Select Home. The balance in your account, including expiring balances, is displayed under Money & gift cards.
    • To view more details about your balance, select Payment & billing, and then select Payment Options. You may be prompted to sign in again. This displays the balance in your account, including expiring balances, and options to add more money to your account.

Xbox One console steps: Check your Microsoft account balance

  1. Press the Xbox button to open the guide.
  2. Select Sign in.
  3. Scroll down and select your account to sign in.
  4. Select Settings.
  5. Select All Settings.
  6. Under Account, select Payment & billing. Your account balance appears near the bottom of the screen.

Xbox 360 console steps: Check your Microsoft account balance

  1. Sign in using your Xbox Live-enabled gamertag.
  2. From the Dashboard, go to settings and then Account.
The Account tile is highlighted on the main Settings screen.
  1. Select Manage Payment Options.
  2. Your account balance appears at the top of the list.

Related Issues

Manage your payment options online
How to redeem an Xbox prepaid code
How to cancel your Xbox Live Gold subscription
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