This site uses cookies for analytics, personalized content and ads. By continuing to browse this site, you agree to this use. Learn more
Skip to main content
Microsoft
Xbox
Xbox
  • Home
    • Xbox One consoles
    • Xbox One X
    • Xbox One S
    • Xbox for families
    • Shop consoles
    • Games home
    • Xbox One games
    • Xbox One X Enhanced games
    • Xbox Game Pass
    • Backward Compatible games
    • Xbox Play Anywhere games
    • Games with Gold
    • Deals with Gold
    • Sales & Specials
    • Xbox 360 games
    • Windows 10 games
    • EA Access
    • Redeem Code
    • Meet Xbox Live
    • Xbox Live Gold
    • Mixer
    • Xbox App
    • Shop accessories
    • Design your controller
    • Windows 10 Gaming
    • Xbox App on Windows 10
    • All support
    • Xbox One
    • Xbox 360
    • Xbox on Windows 10
    • Games
    • Billing
    • My Account
    • Mixer
    • Xbox Forums
    • Error & Status Code Search
    • Xbox Live Status
    • Home
    • Profile
    • Achievements
    • Friends
    • Messages
    • My games
    • Clubs
      • Office
      • Windows
      • Surface
      • Xbox
      • Deals
      • Support
      • Windows apps
      • OneDrive
      • Outlook
      • Skype
      • OneNote
      • PCs & tablets
      • Accessories
      • Xbox games
      • PC games
      • Windows digital games
      • Movies & TV
      • Microsoft Azure
      • Microsoft Dynamics 365
      • Microsoft 365
      • Enterprise solutions
      • Data platform
      • Microsoft Advertising
      • .NET
      • Visual Studio
      • Windows Server
      • Windows Dev Center
      • Docs
      • Microsoft Store
      • Microsoft Rewards
      • Free downloads & security
      • Education
      • Gift cards
    • View Sitemap
    0 Basket
    Sign in
    Share this page

    Xbox Support

    Xbox One
    Xbox 360
    Xbox on Windows 10
    Games
    Mixer
    Billing
    My account
    Error messages and codes Gamertag and profile Manage account Password and security Xbox Live membership Warranty and service

    Check your Microsoft account balance

    To check your Microsoft account balance, you can go to the billing site on Xbox.com, or you can use your Xbox console. This page provides details.

    Note For information about adding or removing a payment option for your Xbox Live subscription, see Manage your payment options online.

    On this page

    Topics

    anchor
    Browser steps: Check your Microsoft account balance
    anchor
    Xbox One console steps: Check your Microsoft account balance
    anchor
    Xbox 360 console steps: Check your Microsoft account balance

    Browser steps: Check your Microsoft account balance

    1. In a web browser, sign in to your Microsoft account.
    2. After signing in, you can do one of the following to check your account balance:
      • Select Home. The balance in your account, including expiring balances, is displayed under Money & gift cards.
      • To view more details about your balance, select Payment & billing, and then select Payment Options. You may be prompted to sign in again. This displays the balance in your account, including expiring balances, and options to add more money to your account.

    Xbox One console steps: Check your Microsoft account balance

    1. Press the Xbox button to open the guide.
    2. Select Sign in.
    3. Scroll down and select your account to sign in.
    4. Select Settings.
    5. Select All Settings.
    6. Under Account, select Payment & billing. Your account balance appears near the bottom of the screen.

    Xbox 360 console steps: Check your Microsoft account balance

    1. Sign in using your Xbox Live-enabled gamertag.
    2. From the Dashboard, go to settings and then Account.
    The Account tile is highlighted on the main Settings screen.
    1. Select Manage Payment Options.
    2. Your account balance appears at the top of the list.

    Related Issues

    Manage your payment options online
    How to redeem an Xbox prepaid code
    How to cancel your Xbox Live Gold subscription
    Back to top

    Was this article helpful?

    Yes
    No

    Thank you for your feedback

    Thanks for your feedback!

    We're sorry this article didn't solve your problem. We won't give up and neither should you. Try this community option, below.
    Get help from the community
    Ambassador chat image
    Ambassador chat
    Chat one on one with a fellow Xbox User who wants to help.
    Chat with an Ambassador

    Provide feedback for this topic

    255 characters remain.
    To protect your privacy, please do not include contact information in your feedback.
    Get help from the community
    Ambassador chat image
    Ambassador chat
    Chat one on one with a fellow Xbox User who wants to help.
    Chat with an Ambassador

    Support resources

    Error & Status Code Search
    Repair and service centre
    Manuals and warranty info
    Post on the Community Support Forums
    Contact us

    Contact Us

    Would you like to contact Support regarding the "Check your Microsoft account balance" issue you were reading about or a different issue?

    Share this page

    Xbox

    • Feedback
    • Support
    • Photosensitive Seizure Warning
    • Code of Conduct

    Fans

    • Xbox Wire
    • Jobs

    For Developers

    • Games
    • ID@Xbox
    • Windows 10
    English (United Kingdom)
    • Contact Microsoft
    • Privacy & cookies
    • Terms of use
    • Trademarks
    • About our ads
    • EU Compliance DoCs
    • Regulatory reporting
    • © Microsoft 2019