You see the following error and message when you use your Kinect sensor:
The Kinect sensor has insufficient power (C0051202)
Additionally, a red light might be illuminated on the sensor.
![]() |
This may mean that the sensor is not connected correctly, or your console software needs updating.
![]() |
Update Required: An update has been found. To apply this update, you must restart your console.
Xbox 360 S console
![]() |
Important Remove the power/USB adaptor cable if your Kinect sensor came with one.
Original Xbox 360 console
![]() |
![]() |
The light located near the middle of the cable should be green.
No green light? Try plugging the cable into another socket to make sure that the cable is working correctly. If you need to replace the cable, contact Xbox Support
If the previous steps didn't resolve the problem, go to the Online Service Centre and click Start Request to request a repair.
Repair or warranty questions? See Xbox 360 warranty, registration and repair: Frequently asked questions.
Thanks for your feedback! |
|
Provide feedback for this topic |
|
Would you like to contact Support regarding the "Error C0051202 occurs when you use your Kinect sensor" issue you were reading about or a different issue?