This article describes how to resolve problems with the Slacker Radio app on Xbox 360.
If the Slacker Radio app doesn’t respond, delete and reinstall it. Here's how:
If you keep experiencing the problem, contact Xbox Support.
You may receive one of the following error messages when you try to use the Slacker Radio app.
Application errors
If you get this error, return to the previous menu and select a different station to play.
Let the song continue to play, or press the B button on the controller and select a different station.
If you get this error, return to the previous menu and select a different station to play.
To notify Slacker Radio about an error, send an email to support@slacker.com or access their support site at slacker.com/support.
Availability errors
Go to xbox.com/status to make sure there is not an issue with the service provider.
If there's no issue and you receive this error message when you try to launch the Slacker Radio app or content within the app, wait about one minute, and then try to launch the app again.
If you continue to receive this error, delete the Slacker Radio app and then reinstall it.
If you keep experiencing the problem, contact Xbox Support.
This application is not available in your location. Your Xbox must be set to a supported country's region, and you must have an IP address range from within that country.
For more information about how to change your console locale, see Change your Xbox 360 settings.
Account errors
Slacker Radio accounts can stream content to only one device at a time per account. To play content on your console, you have to stop streaming to the other device.
If you're not streaming content to a second device and still receive this error message, contact Slacker Radio. Send an email message or go to their support site.
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